| Enjoy the
online shopping experience with Motorbikecrazy |
Here at Motorbikecrazy
we want to make your shopping experience as easy as possible.
The website is laid out in categories to make it easier
for you to find exactly what you're looking for. However,
if you can't find what you are looking for feel free to
contact us and we will do our best to source the item for
you.
How to place an order
To begin shopping simple
click the 'buy online' button on the left hand side, this
will take you through to all out category options, then
click on the one you require and the rest is history.
You can scroll through
our products and simply add to cart when you've found what
you want. Remember to select any size or colour options
before adding to cart. Once you've added everything you
require you can click on the 'checkout' button on the left
hand side. To amend an order click on 'cart'.
Once you've checked out
you will be taken to our information pages where you will
be asked to fill out your details. You can then continue
on and enter your payment details through our secure server
(Java required) and voila, your order is placed. You will
receive an email confirmation within a few minutes for you
to check all the details (make sure you enter your email
address correctly).
What about shipping costs?
All our prices include
UK shipping, so you won't have a whopping shipping add on
at the end of your order, the price you see if the price
you pay.
If you are ordering from overseas you will be contacted
once your order has been placed with shipping costs. Our
prices are shown with VAT currently at 15%, this will be
removed at the end of the order for relevant International
customers.
How are goods sent?
Depending on the size and
weight of the item(s) goods are either sent via FedEx, Royal
Mail first class, or FedEx International.
How long will my order take?
We aim to dispatch all
order within 3-5 business days, in the unlikely event that
there is a delay with your item you will be notified as
soon as possible.
What about returns?
We accept items as returns
as long as they are returned in original condition / packaging,
with all labels intact. Goods must be returned within 14
days at your own cost, and will be refunded in full minus
any shipping charges.
We are more than happy to exchange items for a different
size / colour, please include your order number and a letter
explaining reason for return.
I've found an item cheaper elsewhere?
We value your custom, and
so we strive to keep our prices as low as possible, bit
if you do find the same item for less we are happy to try
and match / beat the price. Simply show us where you've
found the item (excluding Ebay or other auction sites) and
we'll see what we can do.
Motorbikecrazy.com
236 Lockwood Road
Huddersfield
West Yorkshire
HD1 3TG
Tel: 01484 540352
Fax: 01484 540353
@: gemma@motorbikecrazy.com
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