Enjoy the online shopping experience with Motorbikecrazy

 

Here at Motorbikecrazy we want to make your shopping experience as easy as possible. The website is laid out in categories to make it easier for you to find exactly what you're looking for. However, if you can't find what you are looking for feel free to contact us and we will do our best to source the item for you.

How to place an order

To begin shopping simple click the 'buy online' button on the left hand side, this will take you through to all out category options, then click on the one you require and the rest is history.

You can scroll through our products and simply add to cart when you've found what you want. Remember to select any size or colour options before adding to cart. Once you've added everything you require you can click on the 'checkout' button on the left hand side. To amend an order click on 'cart'.

Once you've checked out you will be taken to our information pages where you will be asked to fill out your details. You can then continue on and enter your payment details through our secure server (Java required) and voila, your order is placed. You will receive an email confirmation within a few minutes for you to check all the details (make sure you enter your email address correctly).

What about shipping costs?

All our prices include UK shipping, so you won't have a whopping shipping add on at the end of your order, the price you see if the price you pay.
If you are ordering from overseas you will be contacted once your order has been placed with shipping costs. Our prices are shown with VAT currently at 15%, this will be removed at the end of the order for relevant International customers.

How are goods sent?

Depending on the size and weight of the item(s) goods are either sent via FedEx, Royal Mail first class, or FedEx International.

How long will my order take?

We aim to dispatch all order within 3-5 business days, in the unlikely event that there is a delay with your item you will be notified as soon as possible.

What about returns?

We accept items as returns as long as they are returned in original condition / packaging, with all labels intact. Goods must be returned within 14 days at your own cost, and will be refunded in full minus any shipping charges.
We are more than happy to exchange items for a different size / colour, please include your order number and a letter explaining reason for return.

I've found an item cheaper elsewhere?

We value your custom, and so we strive to keep our prices as low as possible, bit if you do find the same item for less we are happy to try and match / beat the price. Simply show us where you've found the item (excluding Ebay or other auction sites) and we'll see what we can do.

 

 

Motorbikecrazy.com 236 Lockwood Road Huddersfield West Yorkshire HD1 3TG Tel: 01484 540352 Fax: 01484 540353 @: gemma@motorbikecrazy.com